At Neonstation, one of our first priority is honesty. The reason we have this dedicated page is to show our customers satisfaction throughout these years.
We highly valued our customers satisfaction and continue to serve our customers the best we can. Either for personal or commercial use, we have sold more than 2,000 unit of neon signs throughout these years, and we are looking forward for the next milestone to come! Please take a look at the testimonials below from our clients have said about their experience with us.
*This page will be update once, every month
★★☆☆☆ Nicky Parson, USA (26 May 2020)
Our sign delay...
"Not very pleased with the service. Although Jan informed us the sign will be delayed during the lockdown, but should had let us know earlier."
★★★★★ Mindy Park, USA (15 May 2020)
Gift for my father
“The owner told us it will be delay due to coronavirus, but they still manage to deliver on time. Able to give it to my father as his birthday present!”
★★★★☆ Steve Sidney, USA (29 April 2020)
Lockdown is a pain, but the owner keep us update all the time
"A return customer here. The lockdown certainly took more time than it usually does, but Jan really did a good job at keeping us inform about the sign status and shipping delay cause by covid 19. Would purchase from them again."
★★★★★ Danny White, USA (1 February 2020)
Great service, good quality sign
"We love the neon sign. It was intended for our restaurant. Product and delivery were as expected and I would recommend this seller! Awesome first time Neonstation purchase"
★★★★☆ Manny Portlock, USA (5 January 2020)
Beautiful and high quality
"Purchased a Ferrari light up sign as a gift for a buddy of mine. Although it did take a week longer than expected, seller was quick to communicate/respond with updates and ensured the product was shipped. The sign quality was fantastic!"
★★★★★ Kate Ezarik, USA (16 December 2019)
10/10, Fantastic service!
"I ordered this sign for my husband's birthday. The owner was incredibly responsive and very helpful. Delivered today via UPS and it's awesome, almost makes up for losing our team. Highly recommend."
★★★★★ Tami G., USA (15 December 2019)
"Jan was extremely prompt to answer any & all questions. The item is made of beautiful craftsmanship & I absolutely could not be happier with my entire experience. Shipping was fast considering where it was made. Courteous seller, fantastic value. Ty!"
★★★★★ Jason Zavar, USA (9 December 2019)
"bought on Black Friday sales. shipped the next day, and the item arrive exactly as promised. will do business with again! thank you!"
★★★★★ James, USA (6 December 2019)
The owner Jan is great
"Fast response time to all inquiries, and I received the package in plenty of time for Christmas"
★★★☆☆ George Sowers , USA (11 November 2019)
"Seller with integrity. Sign was damaged during shipping. Jan promptly resolved and shipped replacement lamp. Will give it a 5 star if it wasn’t damage. Overall is great"
★★★★★ Mary L., USA (3 November 2019)
"HIGHLY RECOMMENDED SELLER! He stayed in communication with me about my order as well. Will do business with him in a heartbeat!"
★★★★★ Jerry Lane, USA (20 September 2019)
"Very responsive. Maintained communication on product and delivery. Notified that product would be delayed 3 weeks. Requested refund. Immediately refunded money."
★★★★★ Kristin Church, USA (14 September 2019)
"Excellent seller! Very responsive to emails. Product is perfect--my husband was THRILLED. Would DEFINITELY order from Jan again."
★★★★★ Robert Hughes, USA (8 August 2019)
"My neon sign looks great! I never needed to, but it seemed that the seller was open and available to comments and requests. I'd use this site again for my next custom sign!"
★★★★★ Matt Odell, USA (30 July 2019)
Damaged but owner respond quickly
"package came damaged but seller is sending me another one. it’s a fragile item after all"
★★★★☆ Lydia Long, USA (27 July 2019)
"I understand neon sign are made to order. But it came almost after a month. Suppose to be a father’s day gift. It was a bit late but the great communication and excellent workmanship make it up."
★★★★☆ Christine Bowman, USA (7 July 2019)
Arrived On Time!
"The neon light is very nice. It is a bit smaller than I intended but it is a great addition to my husbands man cave!!!"
★★★★★ Jacob Neilson, Australia (17th May 2019)
Great customer service throughout
“Package arrived in a timely manner. Exactly matched description. Was packaged very carefully. Very happy with this purchase!”
★★★★★ Will Eikenberry, USA (19th December 2018)
“First off customer service is excellent and Jan(owner) is personally responsive and helps meet customer needs. Neon sign was the procurer of my first neon sign order. At first my order sizing was messed up and he was able to give me the sign along with make me a second correct sign for a great price. I am incredibly satisfied with quality and will be a repeat customer. Shipping is long but that is expected with international products of fragile nature. Thanks Jan!”
★★★★★ Susan Forbes, USA (6th August 2018)
Neonstation team are awesome!
“Great people to work with. Very satisfied with our neon sign”
★★★★★ Winnie Koikai, USA (15th January 2018)
I received unit in about 10 days. Unit...
“I received unit in about 10 days. Unit was shipped very nice. Unit was a Christmas present.”